Terms of Service

Terms of Service

§ 1 Scope of Application

These Terms of Service apply to the use of the website of Clara E-Commerce GmbH as well as to all contracts for advisory services, in particular purchase consultations and paid advisory services.

By using the website or using advisory services, you agree to these terms and conditions.

§ 2 Subject Matter and Services

Clara E-Commerce GmbH provides information about washing machines on its website as well as advisory services. The services include in particular:

Further information about our services can be found on our website.

  • Purchase consultation for washing machines
  • Paid advisory services
  • Provision of information and comparison options
  • Additional services by agreement

The exact scope of services results from the respective agreement or the specific consultation request.

§ 3 Prices and Payment

All prices are in Euro and include the statutory value-added tax, unless otherwise stated.

Payment is due immediately upon invoicing, unless another payment period has been agreed.

In case of late payment, default interest of 9 percentage points above the base interest rate will be charged. The assertion of higher damages remains reserved.

All prices are subject to change. The price valid at the time of order is binding.

§ 4 Disclaimer

Clara E-Commerce GmbH is fully liable for intent and gross negligence as well as in accordance with the Product Liability Act.

In case of slight negligence, Clara E-Commerce GmbH is only liable in case of violation of an essential contractual obligation, the fulfillment of which enables the proper execution of the contract in the first place and on the compliance of which the customer may regularly rely (cardinal obligation). In this case, liability is limited to the foreseeable, typically occurring damage.

The above liability limitations do not apply in case of injury to life, body or health. Liability under the Product Liability Act remains unaffected.

Clara E-Commerce GmbH assumes no liability for the accuracy, completeness or timeliness of the information provided on the website. Advisory services are provided to the best of our knowledge and belief, but no guarantee can be given for specific results.

§ 5 Privacy

Clara E-Commerce GmbH collects and processes personal data in the context of website use and advisory services.

Detailed information about the type, scope and purpose of data processing can be found in our Privacy Policy.

§ 7 Changes to the Terms of Service

Clara E-Commerce GmbH reserves the right to change these Terms of Service at any time. Changes will be published on the website.

For contracts already concluded, the Terms of Service in the version valid at the time of conclusion of the contract apply, unless the customer expressly agrees to the amended Terms of Service.

§ 8 Final Provisions

German law applies, excluding the UN Sales Law and the EU Sales Law.

Place of performance and jurisdiction for all disputes arising from this contractual relationship is, insofar as the customer is a merchant, a legal entity under public law or a special fund under public law, the registered office of Clara E-Commerce GmbH.

Should individual provisions of these Terms of Service be or become invalid, the validity of the remaining provisions shall remain unaffected. The invalid provision shall be replaced by a valid provision that comes closest to the economic purpose of the invalid provision.

No oral side agreements exist. Changes and additions to these Terms of Service require written form. This also applies to the cancellation of this written form clause.

Version: November 2025
These Terms of Service may be changed at any time without prior notice. The current version is available on this page.